Useful information about your sunny holiday
Your holiday is booked, your suitcases are almost packed, and the mood is high – now all you need is the most important information about your holiday in Siusi allo Sciliar. We’ve summarised everything you need to know right here.
Check-in and check-out
Your room will be ready for you from 2 p.m. on your day of arrival. On your day of departure, we kindly ask that you vacate your room by 10 a.m. Depending on availability and for a fee of €50.00, late check-out until 7 p.m. is possible.
Deposit
Once your holiday booking has been confirmed, we kindly ask you to transfer a deposit payment of 30% of the total amount of your stay to our bank account. You’ll find all the details you need in the “Bank details” box.
Bank details
Our bank details for transferring the deposit or the total amount of your stay are as follows:
Cassa di Risparmio di Bolzano:
IBAN: IT44N0604523100000005002244
BIC: CRBZIT2B064
Cancellation policy
If you need to rebook or cancel your stay due to travel restrictions, no cancellation fees apply. If you have to cancel your holiday for other reasons, the following conditions apply:
- Cancellation up to three months before departure is free of charge.
- Cancellation up to one month before arrival will be subject to a cancellation fee of 30% of the total price of your stay.
- Cancellation up to one week before arrival will be subject to a cancellation fee of 70% of the total price of your stay.
- Cancellation within one week before arrival will be subject to a cancellation fee of 90% of the total price of your stay.
- In the event of late arrival, no-show, or early departure, we charge a fee of 90% of the total price of your stay for the days booked but not spent with us.
We recommend that you take out travel cancellation insurance to protect you from additional costs in the event of any incidents.
Children’s discount
Children’s discounts only apply if there are two full-paying guests and for children staying in their parents’ room.
- Children up to two years old stay free of charge.
- Children from three to six years old receive a discount of 50% of the total rate.
- Children from seven to 13 years old receive a discount of 30% of the total rate.
- Children from 14 years old (or if an additional bed is used) receive a discount of 20% of the total rate.
Dogs at Golfhotel Sonne
You’re welcome to bring your four-legged companion with you to our hotel in Siusi allo Sciliar. We charge €15.00 per dog and day. Please understand that your darling is not allowed to accompany you into the dining room or the wellness area.